Core Competencies

We can help you identify and fortify the core competencies your department needs to master to meet legal and client service demands central to achieving company objectives today and tomorrow.

We will help you assess how your current policies and practices may actually be creating barriers to achieving the expertise and client service goals that are important to your department’s performance. Then, we’ll help you identify the most practical ways to improve professional feedback and focus attention on the key core competencies your individual staff members need to expand to improve their performance and results.

To achieve this, we’ll work with your leadership team and practice groups to help them to align their activities with company objectives, identify and eliminate disruptive behaviors, and create and implement professional development plans that can be achieved within time and resource constraints.

Typical Assignments

Planning sessions with department leadership and/or clients to update and refine or develop a specific set of Core Competencies, aligned with corporate values and objectives, for your law department
Assessments of current policies and practices to identify policy and practice changes necessary to align them with your Core Competencies
Development of an orientation program to ensure that the legal staff thoroughly understands the Core Competencies and how their performance can be aligned most effectively
Development of a metrics system to track and report on the expansion of Core Competencies as reflected by the results of client satisfaction surveys, 360° feedback and annual performance reviews
Creation or refinement of a program through which legal staff creates and implements practical and relevant individual development plans

Article Reprint

The Keys To Transforming Your Law Department To make the culture transformation from running in the Traditional Model to the Gateway Model, law departments must engage in spirited discussion, develop attorney core competencies and implement ways to measure it all.