Critical Success Factors

 

Is your legal department taking the right steps to achieve your strategic vision?  Do you have an effective way to communicate your vision and initiatives to executive officers and clients?

 

In collaboration with the Chief Legal Officer of the 21st Century Advisory Group (CLO 21), we developed the Law Department Critical Success Factors (CSF) to provide an organizing framework to strengthen a department's approach to self-assessment and planning.  CSF identifies 17 performance general objectives along with the strategies and tactics to achieve these.  The program provides an objective and comprehensive way to ensure that your department is prepared to meet demanding legal and client service challenges today and in the future.

 

We can help you interpret and tailor the Critical Success Factors program to your department's unique environment and develop a realistic and practical plan to achieve the Factors.  We will help your leadership team use this to improve your analysis of departmental strengths and weaknesses and set priorities for future resource allocations and initiatives.  We can also help you use the program as a way to communicate to the CEO and other executive officers how you are taking a strategic approach to fortify and improve the performance of the law department.

 

Typical Assignments

  • Presentation to department leadership to familiarize them with the Critical Success Factors

  • Planning sessions with department leadership, including use of the self-assessment scorecard

  • On-line surveys to assess strengths and weaknesses as viewed by legal staff and clients

  • Development of a plan to achieve the Critical Success Factors, including strategies, milestones and resource allocations

  • Strategy development to address below-par performance areas

Law Department Critical Success Factors: An Organizing Principle For Your Vision Seventeen Critical Success Factors to help organize and fortify your vision of the legal function, together with the results of the Strategic Initiatives Survey.

 

Board Evaluations Become De Rigueur  Once a seldom-used tool, board evaluations are becoming not only enthusiastically used, but also required.  The benefits can be enormous.  But so can the risks.  Co-authored by Steve Nowlan and Angela Carlucci

 

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