Performance Benchmarking

 

We can help you gain greater support from executive officers by helping you develop performance tracking metrics that reveal more fully what your department is doing to enable the company to achieve profit and growth targets.

 

Performance metrics go beyond traditional spending metrics  to show to how the law department's strategies and performance generate legal and financial outcomes that add value to the bottom line.

 

We can help your department establish effective metrics and reporting in areas such as these which executive officers have identified as highly salient to their evaluation of their law departments' performance:

  • Allocating resources to high-risk legal matters and managing them effectively;

  • Achieving preventive law objectives;

  • Supporting company growth products and businesses;

  • Completing high priority projects identified by business clients; and,

  • Managing litigation outcomes.

We will help you involve your legal staff in developing these metrics and tracking approaches to overcome resistance and build enthusiasm for capitalizing on the learning that will be gained from the tracking results.

 

Typical Assignments

  • Presentations to department leadership to familiarize them with alternative approaches to performance benchmarking that go beyond spending metrics

  • Planning sessions with department leadership to develop a tailored approach that meets the department's needs and fits with the company's culture and objectives

  • Development of specific measures for your department and techniques for integrating these into your department's software systems and reporting processes

  • Projects to benchmark your department's performance in comparison with that of other law departments

  • Interpreting e-billing data and developing action plans for performance improvement 

Communicating The Strategic Value Of Your Law Department  "What have you done for me lately?" This is the common question from the CEO when reviewing the legal department's budget. The Strategic Value Analysis can help CLOs articulate the value of their departments

 

 

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